Yes. GoCardless are authorised by the Financial Conduct Authority to provide payment services as an Authorised Payment Institution. They provide this service to more businesses that any other Direct Debit provider. To ensure security for customers GoCardless have a number of measures in place:

  • Access to the Direct Debit system for GoCardless is provided by one of Royal Bank of Scotland, Barclays Bank or SEB; some of Europe’s biggest banks
  • All customer data is protected by European data protection laws
  • All client-server communication is encrypted above the securing level required